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Q. How do I remove grout stains from ceramic tiles? Grey grout has penetrated and stained some of my ceramic wall tiles. Is it possible to draw this out? The stain is from grey grout. The tiles were sealed, but unfortunately one pack had not been... Read More

Q. We tiled our backsplash with tumbled marble subway tiles. We DIDN'T seal the tiles first (DUMB MOVE). Then we grouted half the kitchen and found that not only did we hate the grout color but it colored our light tumbled marble stones a... Read More

Q. Hi. I recently had a patio laid in natural sandstone and my builders used a cement coloring in the pointing. When wiping down with wet sponges, they have left stains on the sandstone. What do you recommend?  Is there anything we can do? Builders... Read More

Q. We had a new lueders limestone fireplace surround installed. There are darker stripes on each side of all grout lines. Installer said grout was not acrylic, but grout did have some colorant. Stone has dried now three weeks and stains still present... Read More

Q. We have mold buildup in grout joints and surface has film on it. What is best to clean mold and remove film from surface?   A. There are several cleaners that will remove the mold but you must be careful to choose one that will not damage the... Read More

How to Keep Travertine Floor Grout Lines Clean Professional contractors understand that the cleanliness of travertine grout lines can make or break the overall appearance of a travertine floor. Unfortunately, in many cases, dirty travertine grout... Read More

Q. We grouted our beautifully installed marble backsplash with Mapei FA+ (color: rain) without sealing it first. It is now grey instead of white. Is there anything I can do to restore the tile to its natural color? I wonder how much the grout color... Read More

Someone recently commented on SurpHaces social media, asserting that Grout Color Sealer cannot be considered a permanent solution. Here is their comment and our response. Comment: Grout Color Sealer is Topical. Will peel or uplift sooner than later.... Read More

Q. Hello-we recently moved into a brand new construction home with polished travertine tile floors. In general the tiles look good but there are areas that have what look like water spots that I cannot clean! I purchased a spray stone cleaner, but it... Read More

  Q. I have a shower floor that has small stones of different colors and it is yellowing in 3 places. This started right after it was installed. Someone told me it was iron in water. How do I get rid of the yellowing? It's in the grout and on... Read More